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Emotional intelligence, powered by AI: the future of customer service?

AI tools are not just for computer science and tech start-ups, we’re using new data tools to help  better understand customer emotions, improve service speed, and create smarter experiences.

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How we’re helping our most vulnerable customers

Paul Dear is part of a team of E.ON Next energy experts who are dedicated to helping our customers who are most in need. 

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PRICE ALERT: Customers to get £50 bill credit with E.ON Next’s 24-month Fixed tariff

For a limited time, new and existing E.ON Next customers who take out a 24 month fixed tariff will receive £50 credit applied to their account.

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E.ON and the European Space Agency: driving innovation in the energy sector

New partnership aims to use satellites and space technology to address the challenges of the energy sector – such as monitoring power lines and even promoting smart technologies in the most remote areas.

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How a soothing approach is needed to inspire climate action in younger generations

E.ON Next tackles eco-anxiety in kids with groundbreaking series ‘The Secret Lives of 5 Year Olds’ – after research shows 60% of youth are worried about the climate crisis, but need empathy to help them put actionable change in place.

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Energy sharing communities are a win-win for UK businesses

YouGov polling commissioned by E.ON suggests that being part of an Energy Sharing Community could help businesses connect to their customers.

DN Apprenticeship Awards - Mentor of the Year 2024

Meet our degree apprenticeship Mentor of the Year

All of E.ON’s degree apprentices are matched with a mentor when they join the company, and mentors play a pivotal role in supporting our apprentices throughout their apprenticeship journey, providing guidance, support and wisdom.

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Eligible E.ON Next customers urged to come forward to get support with their winter energy bills, including debt write-off

E.ON Next is contacting customers eligible for support through its Winter Support Scheme. 

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Helping vulnerable customers in Coventry with home energy upgrades

There is a strong economic case for helping vulnerable customers by upgrading their homes with green technologies, and we're putting it into action in Coventry.

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E.ON continues to prioritise family friendly working and is now a proud member of the Working Families charity

E.ON is continuing its commitment to being a family friendly employer by becoming a member of the Working Families charity. The charity will support E.ON in its commitment to being an employer of choice for parents and carers by ensuring its policies and practices are robust, inclusive and lead the way for others to follow.

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Energy on Subscription can help everyone play a part in the net zero transition

New model could give households across the UK access to green technologies and lower bills at no upfront cost.

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Powering the future: BMW and E.ON’s smart home charging revolution

Our partnership with BMW is revving up a greener future, with our innovative smart home charging solution allowing EV owners to power up their cars from their own rooftops!