Highlighting Carers Rights Day at E.ON
At E.ON, we recognise the dedication and compassion of our colleagues who balance their careers with the responsibility of being carers.
As we highlight Carers Rights Day, we’re taking a moment to listen to their stories, understand their unique challenges, and explore the ways E.ON supports them in their journeys.
Caring for loved ones requires resilience, empathy, and often a delicate juggling of time and energy. Through our flexible policies, mental health resources, and a culture of support, we’re committed to empowering our colleagues to thrive both at work and in their caregiving roles.
We spoke to Susie who works in our Internal Communications team, about her experience of being a carer for her mother while working at E.ON.
What are the biggest challenges you face balancing work and caring responsibilities?
Guilt! I feel guilty when I choose to work over supporting my mum. It's a constant battle between feeling guilty for not being there for her and feeling like I'm not dedicated to work when I can't make a meeting because of an appointment, or even worse if I have to dash out for an emergency.
Are there any resources or support systems that have been particularly helpful to you as a carer?
I've recently signed up for the Carer's Passport. My line manager encouraged me to do this and provided me with the support I needed. I think this helped to give myself permission to acknowledge my role as a caregiver. I’ve also worked part-time for the last 13 years, which gives me a day each week that I can prioritise mum and, where possible, this is the day we choose for any of her healthcare appointments.
Is there any more you feel employers like E.ON need to do to support carers?
I think E.ON really leads the way in supporting colleagues. After seeing the recent reflections on the changes in government and the allowances they'd like to put in place for employees, I was like, E.ON has been doing all of that for ages!
What types of support from your colleagues or managers make the biggest difference to you in your dual role as an employee and a carer?
Understanding and empathy. I'd like to think of myself as a very conscientious employee, and I believe this is seen and recognised. I'm never made to feel like I'm prioritising my commitments wrongly when I have caring responsibilities. The team is there and has my back, just as I would for them.
Do you have any advice for someone who is trying to juggle work and caring responsibilities?
Our national support services aren't where they used to be – I’ve really noticed the decline in this sector over the last 10 years. But, if you engage with local services, there is still support available.
It’s in everyone's interest for the caregiver to be in good health and not feel overly stressed themselves. I’ve been fortunate enough that we’ve been able to give my mum a strong support network, which includes my sister, who shares the responsibilities, and additional carer support which was recommended to us by our local social services team. It’s always worth asking about your local services and what we you’re entitled to.
Our commitment to support every day
Carers are the unsung heroes, not only in their families but also in our workplace. As we mark Carers Rights Day, we’re reminded of the importance of supporting these dedicated individuals — not just today, but every day. Providing support for E.ON colleagues is evident across our wide range of policies, including our Wellbeing Hub, My Care Concierge and our focus on accessible and flexible working.
At E.ON, we remain committed to building a culture where carers feel seen, valued, and supported, knowing that their well-being is our priority. We’re here to ensure that, together, we can make balancing work and caregiving a little bit easier.