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MEDIA ALERT: Customers reminded to submit meter reading ahead of Energy Price Cap increase

  • E.ON Next is reminding customers to submit a meter reading within the next 10 days, ahead of the increase to the Energy Price Cap.
  • Customers on the standard variable tariff (Next Flex) and who do not have a smart meter should submit their meter reading from five days before the price cap changes to five days after to avoid potentially overpaying.

E.ON Next is reminding customers on its standard variable tariff (Next Flex) to submit a meter reading to avoid potentially overpaying when the Energy Price Cap rises.

The energy regulator, Ofgem, has announced the price cap for customers who use gas and electricity will increase to £1,849 per year for a typical household from 1 April 2025.

Customers on a standard variable tariff, such as Next Flex, and who do not have a smart meter should submit a meter reading before 6 April to avoid the supplier having to estimate usage.

The quickest and easiest way for E.ON Next customers to submit a meter reading is through their online account.

Customers with a functioning smart meter do not need to send a reading, as readings are sent automatically and regularly.

Millions of customers are making the switch to smart meters to avoid having to take meter readings while also helping them budget and use energy more efficiently. Customers who would like a smart meter installed should contact E.ON Next to book a smart meter appointment.

Customers who remain on an RTS meter are being encouraged to upgrade to a smart meter before the radio signal that powers the technology is turned off on 30 June 2025.  

E.ON Next recently launched the Next Direct Fixed 24-month v1 tariff, available exclusively through the supplier, allowing households to ‘lock in’ a competitive energy rate for the next two years - with savings of £133 against the new cap for the typical household. Terms and conditions apply.

For more on the Energy Price Cap visit: https://www.eonnext.com/electricity-and-gas/price-cap

Prices and comparisons quoted correct at time of issue and based on an average dual fuel bill using OFGEMs definitions of medium use typical domestic consumption values of 2700kWh for electricity and 11500kWh for gas.

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