Customer Enquiries

For your home: 

E.ON Next 
If you need to contact E.ON Next customer services about your home tariff or energy supply, please call the number below. Lines are open 9am - 5pm Monday to Thursday, 9am - 4pm Friday.
0808 501 5200
hi@eonnext.com

For your business: 

E.ON Next business customers
0808 501 5699
hellobusiness@eonnext.com

npower Business Solutions customers
0330 912 8100
Submit an online query

Products and services: 

ECO4 & GBIS (Energy Company Obligation Scheme & Great British Insulation Scheme)
0333 202 4422

GFS (Green Funding Solutions)
0333 202 4820

Homes 4 Living
Email the Homes 4 Living team

EV Charging (EV chargers)
0333 202 4417

Solar (Solar panels & batteries)
0345 366 5981

Air Source Heat Pumps
0345 366 5981

Boilers (New boilers & boiler replacements)
0800 054 6250

Smart Export Guarantee (via E.ON Next)
0808 501 5218

Feed-in Tariffs (Feed-in Tariff help)
0808 501 5218

E.ON Heat (district heating customers)
email E.ON Heat team

Accessible contact options: 

We take our customer service seriously, and we'll do our best to put things right as soon as we can. Contact us using Sign Live at https://www.eonnext.com/help/signlive for deaf or hard of hearing customers.

Or you can write to us at: E.ON Next Customer Service Centre, E.ON, PO Box 7750, Nottingham, NG1 6WR.

For all solar, boiler and air source heat pump enquiries: EEISL, Westwood Business Park, Westwood Way, Coventry, CV4 8LG

We're proud to support The Institute of Customer Service's Service with Respect campaign

The health and wellbeing of our colleagues is of paramount importance to us. We have a zero tolerance approach to any form of abuse towards our people and would ask you treat our employees with respect.